Role: User research lead

Location: UK

The role
We are looking for an user research lead who can manage, execute and deliver our user research projects mainly within government. The person is well versed in Planning, designing and conducting the usability testing process from developing user recruitment through to test moderation, analysis and reporting.

Experience

• Conducting research to gather insights for new product and concept developments.
• Manage and conduct user research and concept development.
• Understanding of user personas and investigate user behaviour.
• Lead users throughout the process of proposing, wireframing, and implementing UX improvements.
• Modelling insights gained from user research into formats to enhance organizational understanding of users – such as personas and user journey maps.
• Working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influence product direction.
• Knowledge of human factors and user-centred design process to product and service design.

Skills

• Good at influencing user needs to senior stakeholders and acting as a persuasive advocate for those needs.
• Experience of recruiting participants and conducting user interviews.
• Background in analysing both quantitative and qualitative data to produce UX artefacts.
• Previous experience of managing, planning, designing.
• Previous experience of developing and conducting usability testing sessions.
• Stakeholder workshops related to research/Focus groups/Small/Large scale.

If this sound interesting to you then please send your cv to jobs@utlimech.com.